Privacy Policy

Last Updated: 27 April 2018

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR). We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect: We may collect and process the following types of personal information:
  • Name, email address, postal address, and contact details provided by you when filling out forms on our website.
  • Information you provide when communicating with us through email or other channels.
  • Information collected through cookies and similar technologies when you visit our website.
  • Any other information you voluntarily provide to us.
  1. Use of Personal Information: We may use your personal information for the following purposes:
  • To respond to your enquiries and provide the requested services.
  • To send you important updates, newsletters, or marketing communications if you have consented to receive such information.
  • To improve our website and enhance user experience.
  • To monitor and analyse trends, usage, and activities in connection with our services.
  • To comply with legal obligations and protect our rights and the rights of others.
  1. Legal Basis for Processing: Our legal basis for collecting and processing your personal information depends on the specific context in which we collect it. We will only process your personal information if we have a lawful basis for doing so, such as your consent, the necessity to fulfil a contract with you, compliance with a legal obligation, or our legitimate interests.
  2. Data Sharing and Disclosure: We may share your personal information with trusted third parties who assist us in providing our services, such as website hosting, data analytics, and marketing. We will not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent, except as required by law or as necessary to protect our rights.
  3. Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymise your personal information once it is no longer needed.
  4. Your Rights: You have the right to access, rectify, and delete your personal information. You may also have the right to restrict or object to certain types of processing. To exercise your rights or make any enquiries regarding your personal information, please contact us using the information provided below.
  5. Data Security: We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, whilst we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
  6. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
  7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at helpdesk-swstretford@gmail.com

By using our website or providing us with your personal information, you acknowledge and agree to the practices described in this Privacy Policy.